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The Listing Journey

World Class Marketing. Proven Systematic Approach. Top Notch Communication.

At TJ & STEPH Real Estate Group years of experience in the industry have shown us that if you want to achieve top dollar on the sale of your property, it takes substantially more than just putting a sign out front. In today’s continually evolving and changing real estate market there are numerous factors to consider in order to prepare the perfect pricing approach and strategic marketing plan for your individual property and unique
situation. When it comes to getting a home sold, there truly are so many moving pieces and parts so let our team show you how to properly put them all together.

We understand that for most people their home is their largest asset and selling a home or property can be exceptionally time consuming and highly stressful. This is exactly why we are here to help. At TJ & STEPH Real Estate Group, we take the consultants approach as our mission is to give you all the appropriate facts combined with all our best professional advice so that you can make the educated decisions that are best for you at this stage in your life.

The Power of Teamwork in Every Sale

LISTING COORDINATOR

Sydney Hansel

Sydney keeps everything and everyone organized and on track with preparing your listing, coordinating all showings and ensuring prompt feedback is delivered to you.

REALTORS ®

TJ Dumoncecaux, Stephanie Ostash, Maggie Demers

When you choose TJ&STEPH, you gain the collective power of three highly qualified professionals. Because our agents work collaboratively and we emphasize the importance of strong and prompt communication, one of us is always available for our clients whether it’s a pricing strategy call, a last minute showing request, or anything else that comes up in the listing process.  Real estate doesn’t keep office hours, so with this true team approach, neither does your listing.

REALTOR ®

Cassandra Goodis

Cassandra steps in at the time of an accepted offer to ensure all the details during the subject removal process are taken care of to get the deal across the finish line. 

Meet Our Clients.

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Anita Krueger-Horne profile picture
Anita Krueger-Horne
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TJ is an excellent communicator and consistently goes above and beyond to get the job done. He is extremely personable and works well with everyone he encounters. TJ is a outstanding realtor and we have appreciated him very much through our real estate transactions. He has our highest recommendation!
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Nicole R profile picture
Nicole R
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There truly are not enough words to express how grateful we are to the entire team at TJ & Steph Real Estate Group. We came to this team after a stressful and disheartening experience elsewhere, and from the very beginning, everything changed. What had started to feel overwhelming and discouraging became exciting, enjoyable, and unbelievably stress-free. We were treated with kindness, respect, patience, and understanding every step of the way, and never once did we question whether this team had our best interests at heart. The level of care and attention to detail was exceptional. We honestly felt like we didn’t need to worry about a thing because they were always one step ahead. They carefully reviewed the strata documents for potential red flags, took detailed notes during the inspection, and made sure anything that needed to be addressed was clearly included when subjects were removed. They looked after details we would never have thought of ourselves, and because of that, we always felt informed, protected, and confident in every decision we made. Something else that meant so much to us was the sense that we weren’t simply working with one realtor — we had an entire team behind us. Even though we didn’t personally deal with everyone on the team, they all took the time to congratulate us when our offer was accepted. That small gesture spoke volumes. Our purchase genuinely felt like something they were all happy to celebrate with us. And then there is Maggie. Maggie was our main realtor throughout this journey, and she was truly extraordinary. Her professionalism and knowledge were outstanding, but what we will remember most is her heart. She listened. She remembered. She understood what this move meant to us. We are 56 and 60, and I had told Maggie more than once that I never wanted to move again — this house was going to be our forever home. On possession day, the key handoff was absolutely flawless, and waiting for us was the most beautiful gift and card. When I read the words, “Welcome to your forever home,” I instantly knew it wasn’t something generic written in every card. Maggie had remembered. That simple sentence meant more to me than she will probably ever know, and the gift they left us is something we will cherish forever. Their care didn’t end when the keys were handed over either. They checked in afterward and made sure we knew that if we needed anything over the weekend, we could reach out. We did have a couple of silly little questions, and as always, they responded promptly and happily. When I sent them a photo of our new home all set up, they were all so quick to respond and share in our excitement. Now, sitting here in our new home, I am honestly in awe of just how flawless this entire experience was. Buying a home can be incredibly stressful, but this wasn’t. And that wasn’t luck — it was because we had an exceptional team taking care of us from beginning to end. TJ & Steph Real Estate Group didn’t simply help us buy a house. They restored our confidence in the process, protected our interests, celebrated alongside us, and helped make one of the biggest transitions of our lives feel exciting and special again. We will forever be grateful to the entire team, and especially to Maggie, for the kindness, dedication, professionalism, and genuine care they showed our family. We walked into this process as clients. We walked away feeling like we had people in our corner who truly cared. And now we are home. Our forever home. ❤️
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Mandi Boechler profile picture
Mandi Boechler
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If I could do 10 stars I would….. words cannot describe how amazing this team is! They walked us through every step with immense detail, always answered our questions promptly and always made us feel like we were in the best hands… and we were. They made such a stressful process so much easier to handle. You guys are the best!
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Shannon R profile picture
Shannon R
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TJ and his team are amazing to work with - my husband and I can’t recommend them highly enough. They managed to sell our home in a difficult market for a price that we are extremely happy about. They also just helped us purchase a new home, again, at a price we are extremely happy about. TJ was always available and the whole team had our back. It’s been wonderful working with everyone at TJ & Steph! They really are the very best!
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Cody Marshall profile picture
Cody Marshall
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Working with Maggie was an absolute pleasure. She was knowledgeable, approachable, and always made me feel supported throughout the entire process. Selling my townhouse was a significant milestone, and I couldn't have asked for a better person to guide me through it. What truly sets Maggie apart is the incredible team behind her at TJ & STEPH. Their communication, attention to detail, and commitment to their clients are exceptional. You can tell they genuinely care, and it shows in everything they do. I'm so grateful for their hard work and wouldn't hesitate to recommend them to anyone buying or selling a home.
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David Price profile picture
David Price
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TJ and his team were amazing. They provided a detailed plan and offered excellent communication. During our first meeting we were provided with the metrics surrounding selling price after which we settled on the a selling price. The team very quickly set up 5 showings over 2 weeks. With their guidance we were able to sell our home after 2 weeks and could not say enough positive things about TJ and his team. They were exceptional. Highly recommend their services.
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Sam Taylor profile picture
Sam Taylor
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From the outset, TJ and his team came across as professional, knowledgeable and motivated to sell our house. The initial price we had in mind was very close to what was agreed upon. Throughout the listing process, we were always kept up to date with similar listings/values in our area and any time we wanted to discuss an aspect of interest to us, they were always on hand to answer any questions, talk through ideas etc. The quality of the media used for our listing really couldn't have been any better, using a variety of ideas to be creative and let the buyers mind wander. On a personal note, each member of the team from TJ down are an absolute pleasure to deal with. Courteous, informed and perceptive, they really are an amazing team, more of a family in fact. Although it took longer than we anticipated for us to sell our house, due to the change in the market, we were never under any illusion that there was a waning interest in the selling of our property. Always on time with the updates, immediate response to any thoughts on a change in strategy and very objective in supporting us for the price point. In the event that we were to move back to Kelowna, we would only be making one call for our agent and it would be to TJ and Steph, a first class team at the top of their game.
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Leah Mckenna profile picture
Leah Mckenna
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I couldn’t have asked for a better team of realtors. They made the entire process smooth and stress-free, always keeping me informed and answering every question along the way. Their knowledge, dedication, and attention to detail were amazing! Im so grateful for all their hard work in making us happy with the sale of our condo
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Melissa Cuccia profile picture
Melissa Cuccia
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Working with the TJ and Steph team was hands-down the best decision we could have made. Our situation wasn't exactly simple—we actually started our search while we were still living in Ontario, before we had even moved to BC! We were pretty stressed about trying to navigate a new market from across the country, but this team made it seamless. Maggie was an absolute superstar from day one. Before we were even in the province, she was setting us up with listings and keeping us completely in the loop. Since we couldn't be there in person, Maggie went out to properties for us and sent back exceptional video tours and photos that were so thorough we felt completely confident making decisions from afar. Her communication and dedication gave us total peace of mind. Cannot recommend her enough!!!!! The rest of the team is just as amazing: Cassandra is an absolute force behind the scenes, keeping all the paperwork and details totally organized. The way their team operates is incredible, and she made things so easy for us. She had awesome recommendations ready for absolutely everything we needed—from home inspectors and insurance brokers to lawyers. Every single person she pointed us toward was just as great to work with as she is, which took so much weight off our shoulders. Mike was an absolute joy to work with—he is incredibly kind, knowledgeable, and always stepped in seamlessly with the biggest smile. He made us feel like a top priority every single time we interacted, proving just how dedicated and genuinely caring this entire team is. I will be recommending TJ, Steph, and their entire crew to absolutely everyone!
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Dean Malish profile picture
Dean Malish
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TJ and his team did an exceptional job for us with our current home sale and purchase. Selling in the current market requires knowledge and experience combined with a thorough, refined, professional approach to deals. TJ and his team were easy to communicate with, always quick to respond, and gave honest, straightforward advice the whole way through on our sale and purchase. TJ listened to all of our needs, whether it was about the details of our home photos or marketing strategies and made us feel like we were in full control but with his guiding expertise always watching over. We never felt out of the loop, and the team was always there to guide us through decisions without any pressure. Overall, I was extremely impressed with TJ's service, professionalism, and real estate savvy. Without hesitation, I fully recommend TJ and his team to anyone needing to make a real estate transaction, especially in tough and challenging markets.

Our commitment is to results – getting your home sold for the most amount of money, in the least amount of time, and giving you an exceptional experience along the way.

Whether you’re thinking of selling today, tomorrow, or somewhere down the road… contact us today for your FREE customized home evaluation and to learn more about our strategic marketing plan and listing systems, along what you should or should not do when preparing your property for sale.
Remember, it’s never too early to connect with the right real estate agent and get great advice. Contact us today to start your no-obligation customized home search plan or to have any of your real estate related questions answered. We are here and always happy to help.

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